IMPAK

Customer APP ID: point

You can submit service requests, review the progress and history of previous service requests, and view memos and notices from our property management offices.

If you are reporting an emergency, please do not utilize this means of communication. Call your management office directly or the local authorities at 911.

If you are a registered user, please log in.

If you are a tenant and have not yet registered,
please contact your property management office.

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Username * (Case-Sensitive)

Password * (Case-Sensitive)

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Use Token

Don't Have or Forgot Username/Password?

Request a Unique Token for Your User Account

Username * (Case-Sensitive)
Password * (Case-Sensitive)
Email Address registered in IMPAK *

Sending this request prompts an email containing a validation code to confirm your user identity. Use this code to receive a new token. Upon identity confirmation, a second email with the new token will be sent, rendering any previous token inactive. Enter the new token on every device used to log into IMPAK.

Confirm your identity

Email was sent to
Enter confirmation code *

We sent you a confirmation code by email. By confirming your identity, you will receive by email a new token for the user account selected and any previous token becomes inactive, after that You must provide the new token on every device you use to log in into IMPAK.

Confirm your user account

Email was sent to
Confirmation Code *

For security reasons, IMPAK will require you to confirm your identity randomly by sending you a confirmation code to your email address register on your user account. Please, enter your confirmation code here. Be aware that the code will expire 10 minutes after it has been requested or immediately after been used, but you can request another anytime you need one.

Confirm your user account

Email was sent to
Confirmation Code *

For security reasons, IMPAK will require you to confirm your identity randomly by sending you a confirmation code to your email address register on your user account. Please, enter your confirmation code here. Be aware that the code will expire 10 minutes after it has been requested or immediately after been used, but you can request another anytime you need one.

Disable Your User Account�s Token

Username * (Case-Sensitive)
Password * (Case-Sensitive)
Email Address registered in IMPAK *

By sending this request, you will receive an email with a validation code to confirm your user identity. Use the confirmation code to disable the token. After confirming your identity, the token will become inactive, and you only need to use the username and password to log into IMPAK.

Confirm your user account

Email was sent to
Confirmation Code *

For security reasons, IMPAK will require you to confirm your identity by sending you a confirmation code to your email address register on your user account. Please, enter your confirmation code here. Be aware that the code will expire 10 minutes after it has been requested or immediately after been used, but you can request another anytime you need one.

Reset Password

Password requirements:

Must be different than your current password.

Must be at least 8 characters length (without spaces).

Must be at least 6 characters length (without spaces).

Must not contain your name, username or email address.

Must have at least one symbol like !@#$%^&*()-_+|\{}?<>,;:.

Must have at least one number.

Must have at least one lower case letter.

Must have at least one upper case letter.

Must not have been your password in the last 12 months.

Username
New Password *

Confirm New Password *

Reset Password

Email Address registered on IMPAK *

Please enter the email address related to your IMPAK profile to receive a validation code to reset your password. This validation code will expire 10 minutes after it has been requested or immediately after been used. If you didn�t receive it, please check your email address is correct, check your spam folder, or try with another email address related to your user account.

Reset Password

Select User *
Confirmation Code *

Please enter the code you received by email to confirm your identity, remember the code will expire 10 minutes after it has been requested or immediately after been used, but you can request another anytime you need one. If you didn�t receive it, please check your email address is correct, check your spam folder, or try with another email address related to your user account.

POINT
COMMERCIAL GROUP

Facility Service Center

Log In

Request a Unique Token for Your User Account

Confirm your identity

Confirm your user account

Confirm your user account

Disable Your User Account�s Token

Confirm your user account

Reset Password

Reset Password

Reset Password

POINTCOMMERCIAL GROUP

Facility Service Center

Log In

Request a Unique Token for Your User Account

Confirm your identity

Confirm your user account

Confirm your user account

Disable Your User Account�s Token

Confirm your user account

Reset Password

Reset Password

Reset Password

POINT
COMMERCIAL GROUP